What makes your store better than the rest?
We are not like most companies, we offer some of the fastest production
times available. Most companies take your order and then send it over
seas to be manufactured adding days or even weeks to production time.
And your “personalized” gift
is made by a foreign assembly line drop shipper warehouse.
All of our orders are hand made upon order
in-house and can therefore turnaround most orders much faster than
other companies. By having a deep inventory, equipment on-site
and an empowered and knowledgeable staff, we offer unparalleled production
times, superior customer service, and inspiring flexibility. Drop us
an email
before you decide there is not enough time to get the product you want.
We
guarantee that we have the lowest prices & fastest shipping online
or we will match our competitors price and give you an additional 10%
off ! Price guarantee in all fairness must be on a gift with similar
or equal number of treats, toys, container size, delivery costs and
time as one of our gifts sold.We have searched the
web and bought similar gifts from other companies, that took weeks
to deliver this is not a savings, it is a drop shipper!
What is your
shipping policy?
Since all the baskets are assembled by hand, we ship our made-to-order
gifts usually next business day, if it will be longer we will notify
you as soon as possible via email. At most we ship within two (2) business
days of order placement. Currently, we only ship within the US.
See below for the shipping options available. Our shipping rates
are automatically calculated and displayed for your
approval before you submit payment on-line.
- When calculating shipping time, Please do not include the actual
ship date.
- A "Business Day" is defined as Monday thru Friday.
- Orders are not shipped on Saturday, Sunday or Holidays.
Shipping Methods:
We ship: USPS PRIORITY (Delivery in 2-3 days) or
USPS EXPRESS (Delivery Next Day-2 days)
USPS Priority-
Packages are delivered in an average of 2-3 days, if ordered on Mon-Thurs
your order will ship out the next business day and if ordered on a
Friday it will ship on Monday.
Below is the expected transit time to arrive using USPS Priority:
For Example: If you live in Florida (Yellow)
and you order on Tuesday your order will ship Wednesday and you will
get your order on Friday.
If you live in Florida (Yellow)
and you order on Thursday your order will ship Friday and you will
get your order on Monday.
If you live in Georgia (Brown) and you order on Tuesday your
order will ship Wednesday and you will get your order on Saturday.
If you live in Georgia (Brown) and you order on Thursday your
order will ship Friday and you will get your order on Tuesday.
If you live in California (Green) and you order on Tuesday your
order will ship Wednesday and you will get your order on Monday.
If you live in California (Green) and you order on Thursday your
order will ship Friday and you will get your order on Wednesday.
USPS Express-
Next Day Delivery Express Mail® items need to be ordered
by 10 am Eastern Standard Time Monday through Thursday for us to meet
our delivery commitment. (See example below for weekend orders.)
Examples for Saturday and Sunday orders for next day delivery:
If you order Saturday or Sunday the gift will be mailed
Monday and arrive by noon or 3pm (your time) on Tuesday.
You can still order by express mail after 10 am (EST) time;
however, the same service guarantee will not be available, it will
however still be delivered second-day delivery. (See example
below.)
Examples for Second day delivery: If you order
Tuesday after 10 am (EST) the gift will be mailed Wednesday and arrive
by noon or 3pm (your time) on Friday.
If you order Saturday after 10 am (EST) the gift will be mailed
Monday and arrive by noon or 3pm (your time) on Tuesday.
Not sure how many express charges to add to you
cart?
Number of Items Ordered |
Express Charge Qty |
| 1 or 2 |
Add 1 Charge |
| 3 or more |
Add 1 Charge for each item |
For Example: If you order 1 or 2 items add only
1 express shipping charge, if you have 3 items add 2 charges, if you
have 4 items add 3 charges, if you have 5 add 4 charges and so on.
Package Tracking
You will be supplied your tracking number or delivery confirmation number
so you have constant access to your package information.With the volume
that USPS delivers on any given day throughout the world, on rare occasions,
there are some packages that simply do not reach their destination within
the time frame expected. It is very unfortunate when this happens however,
we cannot provide a financial guarantee on another company’s performance.
We trust you will understand. USPS
Track & Confirm
Do I have to sign up for a PayPal account to order?
No. PayPal is a secure and easy way to pay for your Internet orders.
If you do not wish to sign up for PayPal, select “Continue”
on the payment screen and you can enter a credit card without signing
up for PayPal
Does Pampered Paw Gifts have a newsletter?
Yes we do. If you
would like to sign up for our quarterly newsletter, please
send an email to newsletter@pamperedpawgifts.com.
How do I include a message with my order?
A: There's a message box on the order form where you can add a message.
If it is not there please email us your message and we will reply back
to confirm that we got it.
What if I want a special theme or extra large
gift?
Pampered Paw Gifts® will be happy to work with you and
customize any of our "goodies". Our Custom Signature
Baskets are one-of-a-kind that we create especially for
you & your pet’s special event! All we need is
an idea or a theme, & we can put together something
very special for that very favorite four-legged friend in
your life! Any size from a gift bag to a trunk can be designed
& filled for you. If you are interested in an item that
does not list your size or style requirement, please feel
free to contact us. Many of our items can be specially ordered
to accommodate your needs. Priced according to style &
content. Please email us at questions@pamperedpawgifts.com
for pricing.
Are all your products Kosher certified?
All Exclusively Dog Cookies are Kosher. Our Pooch party
cakes are as well. You can review the certified letter here.
My spouse/child just ate a cookie. Is it safe?
We don't advise people to eat Dog Cookies because they are
for your dog. However, there is no risk or harm
in eating them. They are all made with human-grade ingredients.
How much should I feed my pet?
This of course, depends on many factors like the size of
your dog, weight, amount of daily exercise, diet, etc. Use
this as a general guideline for daily feeding:
Breed Size |
Classic Cookies &
Gourmet Wafers |
Sandwich
Cremes |
Best Buddy
Bits |
Best Buddy
Bones |
| Toy |
1-2 |
1-2 |
5-10 |
1-3 |
| Small/Medium |
2-3 |
2-3 |
8-15 |
3-6 |
| Large |
4-5 |
4-5 |
12-25 |
5-10 |
| Giant |
5-6 |
5-6 |
15-35 |
6-12 |
Still have unanswered questions?
Please review our Customer Care policies and procedures
for answers to many of your questions. If you have a question
you can contact us by email or phone, we will be happy to
answer them for you.
You can write to us at the following address:
Pampered Paw Gifts
Customer Service
5422 Passing Pine Lane
Zephyrhills, FL 33541
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